Reviews

Star Rating:

***** RJay Taxi is rated 5.0 out of 5 stars, based on 75 reviews!

  • *****

    We needed transport for three people and luggage to our jeep rental a few miles from the airport. RJ Taxi was by far the cheapest (and friendliest) of the three companies that I contacted.

    When we arrived at Kona Airport the driver (i didn’t catch his name) was already there. He called my cell as soon as we landed and was waiting for us at baggage claim. The minivan that he transported us in was clean and well maintained.

    When we needed to return to Kona Airport 5 days later, RJ himself picked us up. He was super friendly and chatted with my mom about the Philippines. He also gave us several food recommendations for when we got to Oahu. His minivan had plenty of space and was super comfortable.

    Aside from the fact that he charged the least out of the 3 companies that I contacted, RJ Taxi was just a great overall experience. Preparing for air travel with a ton of luggage and multiple people can be super stressful and this stress-free and pleasant experience made it much easier.

  • *****

    Alvin provided transportation to the Kona airport from our condo at 5:15 am today. He was prompt and friendly.
    I called yesterday morning to book the pickup. We arrived in less than 30 minutes and the fare was around $34 without tip. Mahalo Alvin and RJ for a great experience!

  • *****

    After reading the positive Yelp reviews, I decided to book R Jay Taxi during our trip to the Big Island. I called the day before and was able to easily schedule our pickup from our hotel, the Four Seasons Hualalai, to the airport. Our driver was waiting for us when we arrived at the valet area and was helpful with the luggage. The car was cool and pleasant, and our driver was friendly. I will definitely use R Jay Taxi next time we stay at the Four Seasons Hualalai.

  • *****

    Taxi reviews made me leery of what kona had to offer...but we had nothing but positive experiences with him! Sorry to have found I didn't post this when I thought. Enjoyable, reliable, friendly and fair prices- what more could you ask for?

  • *****

    Thanks Rjay for an extremely safe & informative ride to the airport this morning. Rgds The Aussies

  • *****

    Thanks Rjay for an extremely safe & informative ride to the airport this morning. Rgds The Aussies

  • *****

    We have used RJay a number of times between home and Kona airport, as early as 4am and late in the evening. Always prompt and extremely friendly. Recommend making a reservation with RJay for pick up at KOA to avoid the long lines at the taxi stand.

  • *****

    RJay is the best! My friend and I arrived on Dec 26th, and found out as we landed that our original ride plans wouldn't work out. RJay was available to bring us to our destination and he was super helpful and friendly! We had a great conversation about Hawaii, the Philippines, and our families. He helped us with our luggage once we got to our location and offered us his card if we needed another service for our way back. The taxi fare was as expected and affordable. A week later, I ran into him at the airport when I was leaving and he remembered me! Awesome service, awesome guy! I highly recommend!

  • *****

    Look no further! Very reliable unlike the other companies in the area.

    Highly recommend!

  • *****

    Great service and quick response ! I called and texted RJay from CA very early on a Friday, traveling with relatives and didn't have much sleep so I forgot HI was 2 hours earlier. I had about 3 minutes and the connection was terrible on my end. He texted me and we arranged for him to pick me up. My flight was almost 45 minutes early but he was there waiting! His estimate for the cost was exactly right, he accepts credit cards, and his driving was safe and direct. Clean, large vehicle. Highly recommend!

  • *****

    He is a great driver! Very friendly and gave us recommendations on things to do and places to eat for our trip! He picked us up from the airport and was very welcoming and personable!

  • *****

    Great service, It was nice to know that we had pre-arranged transportation as our flight arrives in Kona late evening.

  • *****

    R Jay was a lifesaver when I stopped on the Big Island for a short trip. He's personable and communicates well. I was a bit worried about getting a ride from as far out as I was to the airport, but he gave me a good estimate and showed up on time. The price was also reasonable.

    I'd definitely recommend calling him when you're going to and from the airport--next time I'll call him directly from the airport instead of using the taxi bay.

  • *****

    This was the best taxi service I have ever used! I travel frequently and use taxis all the time. RJ was friendly, prompt and a great conversationalist. He knew all the good spots to eat and go out, and i mean the local spots, not the tourist traps. I actually feel like I made a friend. I will use them again and highly recommend them to anyone!

  • *****

    I use R Jay Taxi for service between airport and Kona every trip after trying other taxi services. R Jay is the best. Clean vehicles, good conversation and information about Hawaii, extremely polite and safe driving. Always arrives a few minutes early; never late!

  • *****

    Never a worry getting to the sirport on time. R Jay Taxi is always arriving to pick me up 5-10 min early, always super pleasant, friendly, clean always showing aloha. Been using R Jay Taxi for a awhile since I live on island.

  • *****

    Quality Taxi service at unbeatable prices this is the only place I will ever call again in Kona customer service was great on time extra helpful.

  • *****

    So I found myself in a challenging situation with my daughter needing help with transportation on the Big Island with little notice. R Jay completely responded, treated the situation with Aloha and did me a solid favor. Amazing guy who helped more than he will know. I would recommend his service anytime.

  • *****

    I would HIGHLY recommend R Jay and his crew of Taxis.

    After a couple of dodgy rides with other taxi companies I came across R Jay Taxi on Yelp.

    The reviews are 100% correct. R Jay is incredibly professional, his taxis are clean and I felt very safe being on a 40 minute drive with R Jay and my 2 children.

    I will be using his service again next time we come to Kona from Australia.

  • *****

    RJ is super friendly and punctual taxi service!! Easy to call and set up reservation over the phone and was very familiar with pick-up and drop off locations from airport to downtown Kailua village. Also gave me accurate fare calculation which was helpful! Clean car and had plenty of space for my luggage (mini-van). Highly recommend!

  • *****

    Super good service. Rjay met us at the airport and then took us back a week later. Clean mini van with lots of room.

  • *****

    Excellent communication and courteous service. Thank you for a great experience A++++

  • *****

    Had a great ride with R Jay this morning from Captain Cook to the Kona airport. I'll definitely be calling him when I'm back on the island.

  • *****

    There's a reason this taxi service is at the top of the Yelp rated list. They are easy to connect to , show up on time with clean vehicles, and a super kind and friendly owner round out the show. R Jay takes pride in his company, values his employees as he displayed through our conversation, and he is honest and friendly. I felt safe the whole time, and learned a little about good places to go and experience.

    I'm keeping his number for any future trips out here, and I'm passing it out to my friends traveling here.

  • *****

    Always just excellent service and super nice people! You can't go wrong!!! They'll take you anywhere you want to go and get you there right on time.

  • *****

    Definitely the best Taxi service in the Big Island. R Jay was very easy to talk to and also his other driver Alvin. They worked with our schedule and very efficient. I highly recommend his service. He is very responsive via email or phone.

  • *****

    This guy is amazing! We were worried as we had to catch a 6:15 flight out of KOA. Booked the reservation and his guy was here, not only on time, but 20 minutes early. He patiently sat outside (meter off) until our scheduled pick up. Delivered us on time and on quote. When we came back home, I was so happy to see RJay Taxi. This time, we got the owner himself. Had a wonderful visit on our ride home. He even took us they the drive thru to grab a quick dinner! This company ROCKS!!!

  • *****

    I emailed R Jay prior to our trip to Kona 2/6/18 and he met our flight around 9:30 pm and drove us to our hotel. Super cool folks! Kind - Courteous- and so welcoming! They took us back to the airport as well. This is my go to when in Kona. See you next time! I highly recommend this outfit. On time - professional! Mahalo

  • *****

    Fantastic service! RJ is a great driver and guide! He is a very friendly and is an excellent communicator. We received lots of advices and recommendations about our tour from him! Mahalo!

  • *****

    Great service! My wife's flight got cancelled at the last minute late at night. He did a great job getting her to our house. Definitely recommend!!

  • *****

    Made pickup rez via email, to be met at KOA airport. Was met as promised, with my name on the board held by respectful and kind R Jay driver, and he was there as soon as I debarked the plane.

    Driver took my rollaboard and backpack to the waiting taxi while I waited for luggage; then he returned promptly, waited with me, and took my heavy bag to the van.

    Drive to Waikoloa was uneventful (9PM on a Thursday night) and driver assisted me again with luggage, waited till I entered my condo with all luggage,then drove off with a wave.
    Great experience, will use again when I'm ready to return to the Mainland...and the rate was competitive, paid for with Visa card.

  • *****

    Excellent service, on time, nice person, very dependable. Will definitely recommend this taxi service.
    Was great being picked up at baggage instead of having to wait in more lines for a rental car. Good way to start your trip.Will definitely choose this service again.

  • *****

    Ronald was amazing! I emailed Ronald to pre-arrange a pickup from the Kona airport. Our |Maui to Kona flight kept getting changed due to weather. I would send Ronald updates and he took it all in stride. He was waiting for us upon our arrival to the Big Island. I also pre-arranged for the trip back to the airport for a couple of days later. He was prompt to pick us up and ensured we arrived to the airport online. During our stay on the Big Island we ended up in need of a cab late one evening. I called Ronald and even though he was no longer running at that time, he said 'no worries, someone will be there to get you in 10 mins'. And sure enough another lovely fellow came to get us! What great service!!

    Ronald is very polite and his van is very clean and comfortable. I would highly recommend him to anyone needing transportation services while on the Big Island.

  • *****

    Found RJay on line and read the reviews, we were in need of help to meet my elderly parents at the airport as the family they were going to be traveling with 1st flight was delayed, and my parents are on a plane to Kona, without any family that had all the information regarding the house they had rented, address and codes to get inside, I spoke with RJay on the phone on Sunday night, he was in the middle of Family Dinner, ( I love Sunday night family Dinners), and he assured me that someone would be there to meet them, take them to a store to buy a few groceries to hold them until the rest of my sister and her family arrived on Monday. My Sister just texted me in California to say they are there, and to say Thank you to the guy that helped with out parents last night with getting to the house and getting them safely inside, using the code that my father didn't know how to do.... I would highly recommend RJay Taxi to help you when you are in Kona, a now Relaxed daughter in California .

  • *****

    Rjay is friendly and reliable, and his taxi is clean and comfortable. He can tell you all about the island if you want to know. We'll definitely call him next time we visit Kona.

  • *****

    We just got home to Hawaii yesterday and R Jay & his taxi service were there to meet us at baggage claim area in Kona .. we had booked him in advance before leaving California and did not want to bother our friends here on island to pick us up with so much luggage ... he was kind courteous and helped my husband get everything into his van

    This will be the preferred way for us to get home when we get on island if we don't want to bother our friends ...will use him again he was very nice and reliable and a good safe driver

  • *****

    Very friendly and met me as soon as I disembarked. Worth using in getting around the big island.

  • *****

    Everything you heard is true. R Jay was early, kind and fun to talk to. Definitely recommend!!

  • *****

    After a weird experience getting a taxi (not R Jay taxi) from a Kona airport (the driver laughed at the fact that I use google map to tell him where we are going but not suggesting a better route either, truly a WTF moment), getting R Jay's taxi was a refreshing change. R Jay is prompt and a great driver. Looking for a nice chat, a comfortable ride, and a reliable service. Call R Jay and you won't be disappointed.

  • *****

    RJay picked us up from the airport and then brought us back to the airport at the end of our trip. He was super friendly and professional. His taxi van was clean. I felt like he was family. I would highly recommend RJay for anyone looking for transportation to or from Kona Airport. A+++++

  • *****

    We scheduled a pickup with RJ before we arrived in Kona. He was waiting for us with our name on a sign. He was very friendly and quickly grabbed our bags and showed us to his car. The car was nice and cool inside and very clean. On the way to Kona he gave was great ideas About where to enjoy local food. We also called him to schedule a ride back to the airport. We felt very comfortable and thoroughly enjoyed our ride back to the airport. He made us feel like
    " Ohana" family. We look forward to traveling with RJ in the future.

  • *****

    Have used R Jay taxi twice now for rides between Palisades area and the Kona airport. R Jay has been on time and cheerful, even when handling my 50LB suitcases. No need to explore any other options for airport transportation

  • *****

    R Jay is the man!!!
    He showed up early to get me to the airport on time. He even took me to a killer coffee spot on the way. His vehicle was clean, he was totally pro, and thoughtful! Next time I visit the Kona, R Jay is my only choice!!

    Mahalo Bruddah!!

  • *****

    Honestly, a totally wonderful end to our Hawaii trip. Rjay was timely, pleasant and even sent us a picture after we missed taking one! That kindness is worth everything these days! He will be our go-to for future travels to Hawaii.

  • *****

    RJay was great! Very accommodating and informative! Decently priced and very reliable. We will have RJay transport us whenever we are on the Big Island!

  • *****

    We had an early morning flight and required a 4:30 a.m. pickup. Was there on time! Can't ask for more!

  • *****

    We used RJay taxi service for our trip to and from the hotel to the airport... what a wonderful service he provided! He told us about all the different landscapes and plants of this beautiful island.

    If I could rate more than 5 stars i would!

    AWESOME!

  • *****

    He gave my husband and I a personal tour of Kona in 2015. He took us around the Island and explained to us the history and information about the Island. I feel our tour was much better than if we had taken one of the bigger tour companies. I intended to write a review when we got home from our cruise but misplaced his card. Just today I found the card and feel I need to tell anyone who wants to see Kona call RJay. Thank you so much for a lovely sight seeing tour and I apologize for taking so long to tell everyone how wonderful you were to us.

  • *****

    RJay was on time, his car was clean, and he was a very efficient and safe driver. We will definitely use him again!

  • *****

    On time and so friendly!!! Thanks for getting me to the airport promptly. Would definitely recommend if you are visiting Kona/Waikoloa!

  • *****

    We used R Jay for my trip to Maui. He showed up at our place promptly and got us to the airport quickly. He is knowledgeable about the island and provides excellent conversation in a comfortable mini van, with plenty of room for all of our baggage. He agreed to pick us up upon our return and he was at the luggage carousel, waiting for us when we returned. It doesn't get better than this. We definitely know who to call next time we are leaving town.

  • *****

    Waiting for us when we arrived! Lots of great dining information too. Very personable! Love him! We have arranged for a ride back to the airport as well. Treated with aloha!

  • *****

    Was not sure of which taxi company to use to transport to the airport since this was first trip to the big island and after reading many reviews with many different companies we decided to give RJay a try and so glad we did. He was very courteous and professional arriving 10 minutes early. Very clean vehicle, good conversation and recommendations for our next visit. I highly recommend Rjay and now I have a taxi company I will always use on the big island.
    Mahalo

  • *****

    Great taxi service. He came 15 minutes early to pick us up for an airport dropoff. Very friendly, courteous and safe. We rode in a clean mini van, the call to set up a pickup was easy too. Highly recommend!

  • *****

    Fantastic. The driver was so so kind, very punctual, friendly, and the rates are very reasonable. I highly recommend this service!!

  • *****

    R Jay was not only early, but very helpful getting my bags to the car, and dropping me curbside at Alaskan Airlines. One of the best taxi experiences to date. I'd highly recommend his services! Aloha!

  • *****

    RJays is awesome. We used their service from Mauna Lani to the airport. We called a couple hours before we needed to be picked up and RJay showed up on time. He took us straight there and was very friendly en route. He offers great competitive rates. I'll be calling RJay next time we come to the Big Island and need a ride.

  • *****

    Great driver. Always on time, very knowledgeable on the island. Would recommend him to anyone who is looking for a reliable ride around the island.

  • *****

    My 19 year old daughter was visiting her sister that lives on the Big Island. Her sister was working the evening of her departure flight back home. After reading reviews of R Jay, I decided to call him to pick up my daughter. He was extremely kind and I felt quite comfortable with him driving my young, single daughter to the airport. After dropping her off, he even called me to let me know he delivered her safely to the airport and that she was a joy to converse with. Top notch service. Thanks for the excellent communication R Jay!

  • *****

    Fantastic service!! RJ is friendly and puts his customers first. He was on time, fun to talk to, and got me where I needed to go. If you are in need of a ride on the big Island he is the guy to call, you won't be disappointed!

  • *****

    Great service, R Jay is friendly and helpful guy. He knows many good and interesting places to visit and definitely would be a great advisor and driver for you during your stay.

  • *****

    It's really nice to know him in person. As a driver he is always on time and trying to make us comfortable. His car is really nice, and he drove far even to Waimea to pick us up. Highly recommend him!

  • *****

    Need a ride? Call RJay!! He's reliable and always on time and his car is always clean! I was on the island for a week and called him every time I needed a ride. Don't know what I would've done without him! Highly recommended.

  • *****

    First. Misty H. must have been on crack! She didn't even use RJ....she is thinking of some other taxi!! Crazy!!
    RJ is great. Arrived early and gave fantastic service.
    Believe the 5-Star ratings and ignore Misty H. Seriously. RJ is dependable, fun, and A+ service!!!

  • *****

    Thank you RJ for the ride to the University of the nations... If we need any help we will call you again thanks again much appreciated A++ Mahalo

  • *****

    Rjay's taxi was simply awesome.
    He was really courteous and on well before time to pick us up. He had some good suggestions on places to visit some local places to eat.
    He runs a professional and reliable taxi service and I would definitely call him the next time we are in town.

  • *****

    R Jay was great! He helped my sisters and I get to the airport and back while we were bike touring the big island. He was able to accommodate us with our 3 huge bike box and 2 large duffle bags all at a way more affordable price than his competitors. He was extremely punctual, and friendly, and the cab was very clean and comfortable. I highly recommend using his services, and definitely will next time I'm on the island. Thanks R Jay!

  • *****

    R Jay was great! Took us where we needed to go, gave us his card, and returned promptly when we called him. Friendly, chatty, and knowledgeable!

  • *****

    RJay taxi was awesome! The cab was clean and comfortable and RJay was courteous and had lots of good advice about where to go and what to see. He was on time and a pleasure to talk to. He was willing to go above and beyond for us to make sure we got where we needed to be and didn't have to wait for him!

  • *****

    RJay ROCKS. Very kind, helpful, dependable, and ON TIME. So thankful for his help over our many trips from and to the airport from Mauna Lani.

  • *****

    Tried Rjay based on Yelp reviews + turnover of other limo companies. Arrived very late in Kona, and Rjay was waiting to assist with loading. Found him courteous, priced fairly (metered), and now can add reliable. Plan to use again in future.

  • *****

    We were stuck in Kona over night when our flight was cancelled. Rjay took us to our hotel and arranged to pick us up in the morning for the trip back to the airport. Rjay was helpful, friendly and informative and made a difficult situation much more pleasant. I hope we don't get stuck here unexpectedly again, but I know who we will call for help if we do. Highly recommended!

  • *****

    RJ taxi is always on time. Very dependable, very safe driver. RJ is also a great guy to talk with, easy going very knowledgeable on the area. Always my choice.. Mahalos

  • *****

    Rj is the man. Super quick pick ups and doesn't kill you with running the meter. Fair. Honest and a cool guy. If you need a ride anywhere in town. Give him a call!

  • *****

    Very friendly and great service during my trip to Waikoloa Beach Marriott. Very courteous when arriving and leaving. Had few taxi rides that compare. 40 minutes and had a great experience. Highly recommended. Hope this helps anyone considering rjay taxi. Thanks again.

Reviews

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